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Course
Managing Conflict
~16 Hours
In this Managing Conflict course, Scott Cormode introduces a robust framework to help us navigate the complexity surrounding us at home, work, and more.
Scott Cormode
About This Course
As leaders, whether in the church or the marketplace, conflict is one of the most difficult issues to address. The conflicts we face are complex, and despite good intentions, our natural approaches to addressing conflicts often create more issues or don’t lead to lasting change. In this course, Managing Conflict, Scott Cormode introduces a robust framework to help us navigate the complexity surrounding us every day. Whether at home or work, running a board meeting, or your first internship—no matter your context and the role you play—start practicing the skills needed to navigate the conflicts you face more confidently and effectively.
Learning Outcomes:
- Craft responses to Mixed Messages in order to address conflict in a constructive way
- Apply the strategies of the Four Leadership Frames in order to manage scenarios where equally important yet conflicting perspectives generate conflict
- Implement the Five Absolutely Indispensable Skills for Dealing with Conflict in your context
- Develop an ongoing professional development plan to continually improve your skill at managing conflict in a constructive way
A FULLER Equip course
- Lead Pastor
- Conflict
- Leadership
- Administration
- Church & Ministry
Introduction
1. Getting Started
2. Orienting Ourselves to Conflict
Mixed Messages
3. Mixed Messages Cause Chaos
4. Addressing Mixed Messages
5. Receiving Mixed Messages
Conflict and the Four Leadership Frames
6. Four Frames, One Conflict
7. Frames in Action
Five Absolutely Indispensable Skills for Dealing with Conflict
8. Introducing the Five Skills
9. Don’t React; Get on the Balcony
10. Don’t Argue; Step to Their Side
11. Don’t Escalate; Educate
12. Don’t Reject; Reframe
13. Don’t Push; Build a Golden Bridge to Retreat
Development Plan
14. Choosing Who You Want To Be
15. Next Steps
Your Instructor
Scott Cormode
Professor of Leadership Development
Scott Cormode has been at Fuller since 2006. He is presently the Hugh De Pree Professor of Leadership Development in the School of Theology. Cormode has brought significant leadership and teaching experience to this position, as an ordained minister in the Presbyterian Church (USA) who, prior to joining Fuller, served as George Butler Associate Professor of Church Administration and Finance at Claremont School of Theology. His most recent book, Making Spiritual Sense: Theological Interpretation as Christian Leadership, was published by Abingdon Press in 2006. He has served as convener for numerous leadership conferences, presented dozens of papers, chaired various boards, and led training events.
Price
$125.00
On Demand
Learn at your own pace
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